A Better Customer Experience – The Autosmith

The Autosmith

Top Notch Repair

The Autosmith is a complete automotive service and repair shop that has been in business for nearly 30 years.

The Challenge

When you have a long-standing business that is built on a word-of-mouth reputation, updating your website may not live high on your priorities. This was the case for the Autosmith. As a result, the Autosmith’s website began to look like it hadn’t been touched in a decade, it wasn’t responsive to work on mobile, and it didn’t visually match the rest of the marketing they were doing. Our goal was to build a site on a modern mobile-friendly platform, with current branding and strategic content that reinforces their customer commitment, converting people, and leading them to reserve appointments.

The Outcome

We built a new website based on the WordPress platform, which allows them easy editing of their content. The updated copy positions their business and services better. The professional photos taken show customers what they personally have to offer. Their contact information at the top of the site makes calling or finding them convenient. A dedicated page that pulls customer reviews provides proof of their long history of quality customer service. The site will allow for a future feature that allows current customers to access their records.


  • Strategy
  • Copywriting
  • Photography
  • UI Design
  • Web Design & Development
  • Hosting

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The Proof

“It looks great! Thanks for the quality work and patience.”

 ~ Greg Smith, owner

Ready to explore the possibilities for your website?